Tag Archives: customer service

Customer Service and Social Media

Does being on and engaged in a social media platform mean a company has great customer service? The answer is a bit complicated, but easier to understand when we pull it apart. Social media can provide a number of solutions … Continue reading

Posted in Social Media | Tagged , , , , , , | 3 Comments

Think Outside the Content Marketing Box

Who would have thought that simply taking care of your current customers would generate new ones? It’s an interesting concept. One that’s been around forever but is clearly masked by all the technology and content marketing campaigns out there. To … Continue reading

Posted in Consistent Customer Communications, Content Marketing, Copywriting, Marketing Strategy, Social Media, Social Media Marketing, Uncategorized, Website | Tagged , , , , , , , , , , , , , , , , , , , | 1 Comment