Video: A Powerful Marketing Tool That Never Goes Out of Style

Think back.
Just 10 years ago had you ever even heard of YouTube or Facebook?

According to Google, last month, 4 billion hours of video were viewed on YouTube. Best estimates say 500 years of YouTube video are watched each day on Facebook, 500 years?!

Who could have comprehended this massive social media sensation? And more importantly, how can you get a handle on it, and begin using this phenomenal technology to better tell your story?

After all, if amateurs can garner 1.3 million hits showing their cat unlocking a door to let the dogs of the house loose…why not let the professionals at Susan J. Campbell Copywriting Solutions craft the heart of your mission into a clickable message?

Video has been a proven, powerful marketing tool since the 1950’s and it sure hasn’t gone out of style. Television has transformed the world with brand messaging impacting everything from eating habits, to democratic uprisings, and always at the end of that iconic commercial or news piece, it’s communicated a story. A story that has stayed with us, one, we’ve likely never forgotten. It’s the mystery of the human brain, able to absorb images and file them away for reference later.

What is your story? Have you confidently shared the heart of your company in real, life images? They say a picture can tell a 1,000 words, a moving picture can share a mission statement. Using video in your marketing plan can target a certain demographic, it can display emotion rather than searching for words to describe a feeling. Video effectively shares the facts, while giving the viewer a human aspect that touches the ever-pounding heart. It’s a complete product, packaged up and delivered with the click of a mouse. And another click…and another. A way for your message to be recurring and sharable. Let us put your story in motion with crisp, clean video and take your business into the iGeneration.

Posted in Consistent Customer Communications, Social Media, Social Media Marketing, Uncategorized, Video Marketing | Tagged , , , , , , , , , , , , , , , , , , , | 2 Comments

Natural Links, Like Sports or Art, Require a Continual Effort … but Worth It

Like learning to golf or mastering the winter garden, creating natural links require effort and consistency — but it’s worth it in terms of giving you more brand strength.

Natural links are the key to targeted, effective conversations with the people who know and trust your brand, and they’re a strong way to reach new people to get to know your products or services.

Natural, or organic, links are links people click on or send out on their own because they’re gaining value from what you’re offering across your content. They send people directly to your website in response to providing an engaging “hook” across an online platform. Natural links are part of your overall best content marketing strategy, and their end result is simple:  to drive the right kind of traffic to your site, and thus help drive the conversations you want to maintain online with specific readers.

Gaining natural links is a very natural part of your efforts to create valuable content that answers your readers’ questions or gives them key information. One way is to utilize quality online resources in your content, the ones that have been out there for a while and are successful because the information they offer is valuble and trusted. Another way to generate more value from your conent marketing strategy is to create distinct topics of interest across the social medis tools you use. Start paying attention when a piece you send out is retweated and resent often. Be mindful of usign creative, engaging headlines and of not overwhelming the audience with too many requests to share.

Utilize photos across your content marketing strategy to help create more natural links and natural site traffic. Some organizations may view adding images as an “extra” element; think instead as a requirement. Especially in light of the rampant and targeted joy many get from Pinterest, give your pieces an image and then add them to your Pinboards. Be sure to tag your photo with key phrases so that search engines can index it. If someone comments on your recent blog or social media post, be sure to give a response back – this helps create a stronger community of loyal followers for your brand.

Finally, ask for participation when you’re working to build more natural site traffic. Give people a chance to learn more about your service or product through an email update, a blog subscription or a whitepaper that identifies you as the expert in your area.

Lest you feel overwhelmed, remember this:  natural links mean people like what they’re reading from you across your content creation strategy. With the right plan and a consistent plan, you can grow to become a true content curator and garner natural links without even thinking about them (much).

Posted in Consistent Customer Communications, Content Marketing, Creating Links, Marketing Strategy, Social Media Marketing, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , , , , | 3 Comments

Monday Morning Coffee with Jamie’s Secret Garden

For the discerning homeowner with an eye for beautiful décor, there’s nothing quite like walking into Jamie’s Secret Garden. The store is consistently reset by Jamie herself, bringing whimsical nostalgia and perfect arrangements to even the simplest designs. Her sense of style, attention to the little things and expertise in staging a room are unlike any other. It is the experience of walking into Jamie’s Secret Garden that brings shoppers from miles around.

Now, for those who want access to the latest arrivals in Jamie’s Secret Garden, a peek at Market Fresh items and access to Jamie’s own advice can do so with the new website, found at www.jamiessecretgarden.com. This retail store has yet to take the sales to the eCommerce arena, but their move to enhance their web presence is a good first step toward expanding the brand into additional markets.

One of the things that Jamie’s Secret Garden has definitely done right is to focus on a strong social media presence. Faithful followers are privy to daily updates with HD photos on Facebook, regular keyword-laden tidbits via Twitter, and visual explorations with daily pins on Pinterest. By expanding their reach into the social realm, Jamie and her team are reaching out to a whole new audience, drawing in the younger generation to explore what St. Joseph has known for quite some time – Jamie’s is the place to go for great décor, accessories and now, even clothing.

That’s right – you’ll notice Jamie’s Secret Garden has taken a departmental approach, expanding Jamie’s Wardrobe with fresh and flattering looks; Faux Floral to enhance any room; Wall Décor options highlight Jamie’s tastes for wall art; and Fashion Accessories compliment any Wardrobe ensemble. And, let’s not forget the multiple rooms of Home Décor items available only from Jamie’s. If it’s been a while since you stepped inside, make a trip to see what you’ve been missing.

You’ll also have the opportunity to follow Jamie’s Twitter feeds, Pinterest boards and her Facebook updates. “Like” her page and you’ll see her daily updates, complete with photos of her latest market finds. Plus, for the first time, Jamie is also offering a bi-monthly blog. Now you’ll have the opportunity to determine just how great that new item will look in your home before you venture to the store. Once inside, you’ll hear the call of the other accessories, pieces to lighten up any room.

With fall well underway, Jamie’s Secret Garden is prepping for their Christmas Open House. Check out the new events page to learn the dates so you don’t miss out on Jamie’s latest holiday picks. Remember, the store changes regularly, so stop by today to see what you’ve been missing.

Posted in Blog Writing, Consistent Customer Communications, Pinterest Content Marketing, Social Media, Social Media Marketing, Support Local | Tagged , , , , , , , , , , , , | Leave a comment

Why Copywriting Services are Better than Freelancers

The benefits of copywriting services include the ability to further your brand, drive traffic, and increase visibility through SEO efforts. Once your business has decided to use this powerful promotional medium, the next decision is whether to use a copywriting services company or to enlist the help of a freelance agent.

The current market trend supports hiring an outside copywriting services company to ensure professional and effective communications that drive results. It used to be more cost-effective for companies to maintain a team whose sole purpose was to handle promotions rather than enlist the help of a pricy PR firm. Nowadays, though, it’s usually less expensive to hire a company specializing in copywriting services than to maintain a full-time staff of content writers.

All companies out there, regardless of how much revenue is generated are looking for ways to cut costs. In a down economy when sales aren’t always as strong as we’d like them to be, cutting costs is a surefire way to help boost profits. By hiring independent contractors who work remotely, companies that provide copywriting services are able to reduce their overhead and pass along savings to their clients.

While using a freelancer could save time and money in the short-term, it’s important to examine the long-term implications of such a decision. The content produced by a freelancer may not be as clean or polished as that originating from copywriting services firms. And, unlike freelancers, copywriting services contract a staff of writers and editors that usually have a lot of PR experience under their belts. These individuals have a better understanding of what it takes to meet client needs and satisfy deadlines because they work with various groups daily.

We know that you have a reputation to live up to, and so do we. Reliability and accountability are important considerations when choosing someone you can trust to consistently deliver results. Don’t leave your content writing to chance; contact the experienced copywriters at Susan J. Campbell Copywriting Solutions today.

Posted in Content Marketing, Copywriting, Marketing Strategy | Tagged , , , , , , , , , , | 5 Comments

How Do You Make Protecting Your Brand a Priority?

In the world of marketing, a company has a limited capability to create an image around its brand. These limits are generally put in place by available funds, but they can also be associated with available time and tools. If yours is a small business, you likely don’t have the same budget as Coke or Google to build out and protect your brand. As a result, the market controls much of the creation process involved in building your brand. Fortunately, it doesn’t have to mean protecting your brand is impossible.

At the same time, you can also focus on protecting your brand by adjusting your internal policies and practices. As many of your activities are likely to involve your customers, the way you present yourself and your company are directly associated with your brand. You may have the perfect brochure and drive up in the best looking car, but if you’re dressed like a college student that just rolled out of bed, you damage the brand – pure and simple.

The same is true for your brand online. If a prospective customer is searching for information on your brand or your products, they are likely to do so online. Your website is a likely place to land, but they may also use social media channels. Is the experience across each of these platforms consistent – and does each one reflect the power of your brand? Have you made protecting your brand a priority in the build out of your strategy?

To that end, consider the following tips on how you can make protecting your brand a priority:

  1. How do you perceive your brand? Clearly define what your brand means to you, your customers, your employees and the market.
  2. How do customers and prospective customers perceive your brand? Does this match what you outlined in #1? If not, time to start a new list of action items.
  3. Is your brand accurately communicated on your website? In other words, if you are a company that offers website creation – you better have the hottest website in the market.
  4. Do you protect the brand on your social media channels? Do your social messages support your overall message communicated on your website?
  5. Is your brand image carried out through face-to-face meetings? Also applicable in video conferencing situations, any individual representing your brand should be an extension of the brand and not hurting it.

While it would seem that the tips provided here should be no-brainers for the typical business owner, most of us know that these initiatives are not carried out through all channels for many a company with which we have done business. If protecting your brand is a priority, it’s time to get back to basics.

Posted in Brand, Marketing Strategy | Tagged , , , , , , , , , , , , , , , , , , | 2 Comments

Your Social Media Strategy – Do You Know These Truths?

In the realm of using social media to promote your brand, have you taken the time to build out your strategy to ensure you get more bang for your buck? Even if you are doing all of your own social media tasks, you still need a roadmap, something that guides your actions and your message, ensuring it’s true to your brand.

To that end, there are certain social media truths that must be considered when building your strategy. You’ve likely heard some of these in the past, while others may be something new. All are worth consideration – especially if your social media strategy could use a facelift. Take a look and see if any of these truths hit a nerve:

  1. The next big thing is a drain on resources
  2. Consumers want to be inspired
  3. Markets are created through communities
  4. People don’t want to buy things, they want to be a part of something (refer to point 3 on communities)
  5. Don’t just seek the Like – go for the engagement
  6. Bring value to the table – don’t just shout advertisements
  7. Be real
  8. Be realistic
  9. Use tools only as tactics not your overall strategy
  10. There are no guaranteed results
  11. Do the hard stuff first
  12. A broken business is not fixed with social media
  13. Fix the business strategy before launching the social media strategy
  14. Avoid automation when engagement applies
  15. Study your audience – learn from their actions and activities
  16. You will lose followers
  17. You will get criticized
  18. Don’t stress over where to start – just start
  19. Measure, measure, measure – but only those things that matter
  20. Only communicate on a human level – only the tools are computerized.

That wasn’t so bad, was it? Only a 20 item list – and each item is digestible. It’s true that there are many more truths to add to make your social media strategy take off, but this list is a great place to start. The point is to take a closer look at the mechanics of social media and how they apply in your environment. At the same time, keep in mind that it’s not the be all to business success – it simply gets you in the conversation.

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I’m Good Enough, I’m Smart Enough, and People Like Me: Now Grow My Email List

Email marketing is definitely alive and well. In fact, it’s called one of the most targeted and most effective ways to reach a distinct audience because it’s totally permission-based. People reading your email campaign messages are getting them because they want them, most of the time. Thus, you want more people to want you. But how?

One way is to be sure there are many simple ways to sign up for e-updates. Put the subscriber box on every page of your website. Send out reminders across your social media that there’s great content in your emarketing campaign, and remind them how easy it is to sign up.

Speaking of content creation, email newsletters and email message blasts must still follow the golden rules of quality content:  they must be meaningful, give you readers genuine value for opening them, and stay true to the tone and personality of your brand. Don’t overkill with imagery, especially since so many users will open them on mobile phones. Make the content short and interesting, focusing on topics that are relevant. You can use social media dialogue as a great jumping off point for story material.

Once your well-written email message content is in place, make sure it has hyperlinks to your website, any blogs you’ve written that pertain to the topic and an outside resource for credibility. This also improves your search ranking online and helps more people find your enews pieces.

Another way to increase readership of your email campaign pieces is to entice new subscribers through  social media promotions. Offer a chance to win something, but only if they are willing to fill out your quick and easy email subscription form. Giving people plenty of control and choices over which messages they receive from you is also key to growing your list, as this positive experience encourages them to share with others across their personal networks. If your company has multiple divisions, for example, poll your readers to see which areas they’re most interested in. (Not only does it show your interest in them as a customer, but it gives you inside info on what will encourage them to take action).

Lastly, keep in mind the basics about regular mail when trying to build your email list. You open mail if you asked for it. You open it if it’s interestingly packaged. You open it if it doesn’t seem too big or too overwhelming. And perhaps most important, you open it when you know, trust and enjoy the sender. By offering valuable email content to your audience, you’re becoming a friend — and getting mail from friends is always appreciated.

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Three Stories, Thirty Minutes, and $4,500 for Local Charity: Now That’s How It’s Done

Local, with the potential to go big. Immediate. Powerful. Authentic. Free. This is nonprofit marketing at its best; this is an approach that truly generates action. If you’re thinking “well, show me,” you’re right on track.

A local women’s organization based in Northwest Missouri called “Show Me Women Who Care” demonstrates that creating an active, engaged audience base for your nonprofit cause is rewarding, effective and doesn’t have to be overly complex. In the midst of high-tech tools for content marketing, Show Me Women Who Care reminds us that word of mouth and simple story sharing by one passionate advocate continues to go a long, long way.

The organization is similar to a women’s giving circle, and modeled after active giving circles in large cities. Founded by community leader and volunteer Mary George, the premise is simple:  get women together once per quarter for a 30-minute meeting. Allow members to drop a one page form into a box that tells about a nonprofit cause that has captured their passion. Draw three of these forms out at the meeting.

Now, this is where the meeting gets really interesting. Give the floor to the person who brought the form, and give them five minutes or less to share about the organization’s impact and its needs. No computers, no mic – just first-hand experience about the children or adults the organization helps. At the conclusion of all three presentations, members write their choice on a slip of paper. The winning organization goes home with a check from each member, with total gifts per meeting reaching nearly $4,500 in unrestricted cash.

At the next quarterly meeting, the winner gives a five-minute presentation on how the money has impacted local lives. The goal is to raise $10,000 in immediate cash for a local charity each quarter, and the 100-plus members are well on their way. To date, Show Me Women Who Care has raised more than $60,000 for local children, individuals and families in need.

The philosophy is “together we’re stronger,” says founder Mary George. “Members can take their donation and multiply it 50 or 100 times over with other members to make an impact for a local charity that they might not be able to make on their own,” says George. “The women are amazing, and they come willing to share about the basic needs of our neighbors across Buchanan and Andrew Counties. They care about children who are neglected or abused, the elderly, those living with disabilities and those in need of shelter, among so many other areas. They truly become advocates to spread the word.”

The beauty of this process lies in its authenticity. The stories are real. The volunteers, community members or board members who share the story are real. The impacts of the money collected are very real. Members have helped many local charities, such as home upgrades through Habitat for Humanity for a family trying to provide an independent environment for their 16-year old with a disability, or much-needed unrestricted dollars toward a hospice group that helps people live out their last days at home more comfortably. Group members have purchased critical classroom supplies for children living in poverty and disaster relief items for the local Red Cross.

Through the group’s authenticity, members also learn first-hand about numerous local nonprofit organizations who are striving to make a solid difference – such as the YWCA Encore Breast Cancer Awareness Program, the Children’s Advocacy Center and the Andrew County Food Pantry. They take this knowledge to their own peer groups and circles, creating a ripple effect that translates into better awareness community-wide of what the challenges are in our region, and the solutions. New volunteers and potential board members can also be recruited from the seeds sown at Show Me Women Who Care meetings.

Here’s  another key take-home point about the success of Show Me Women Who Care:  it’s built on genuine interest and immediacy, factors that never lose their impact. George says the group is for anyone “interested in learning about what great things are quietly happening in our counties that make a difference in the lives of children, families, the homeless, the dying,” and for “anyone who has 30 minutes to spare to help create real change.”

This type of immediate response to needs, using first-hand storytelling to share passion for a cause, is a great example of what all great marketing strategies are built upon.

The next meeting of Show Me Women Who Care is Monday, Nov. 12, at 5:30 p.m. at the St. Joseph Public Library, East Hills branch. Every woman is invited to attend, and no gift is required at a first meeting. For more information, email showmewomenwhocare@gmail.com.

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Why Big Brands Need Content Marketing, Too

With all the talk in the industry surrounding the success of social media and social conversations, the focus of industry success stories often falls to smaller brands and how they made a big splash. What about the larger, well-known brands? Is there any reason for a Wal-Mart of Best Buy to get into the social conversation and launch a content marketing strategy?

Considering this is where consumers are launching the conversations, they would be ignoring key opportunities if they did not. They key is not in pushing out advertisements on a consistent basis, but instead investing in quality content consumers want to read.

Sears is one brand that understands the importance of social media and the supporting content and what they both can do for this already household name. A recent Forbes report focused on the retail giant and what they have been able to do with a best of breed content discovery platform. The interesting tidbit about their efforts is that while it’s important to create quality content that appeals to the reader, you also want them to be able to discover the content.

For Sears, the company uses various ways of connecting people with their content. The company has developed a number of different channels that all appeal to different audiences. FitStudio, for instance, uses multiple fitness experts to create content. In reaching out the wellness communities, they are able to draw them in to the FitStudio environment. At the same time, FitStudio content is promoted through social media platforms, including Pinterest, Facebook and Twitter.

One question that tends to be at the front of any business-owners mind when it comes to content creation is the return on investment (ROI). FitStudio is truly a major content marketing initiative and one of several programs used to engage current and new customers into the fitness-based conversation. The company focuses heavily on ROI related metrics to measure the effectiveness of individual programs, although the metrics change according to the program tested.

A key focus in this content marketing strategy is to measure engagement, membership acquisition, return visits, page views, coupon redemption and of course, purchase. ROI is ultimately determined by the lifetime value of the engaged customer. That customers is more likely to continue to purchase and share their happiness with the brand through their personal social media channels, becoming an advocate for the brand.

Believe it or not, Sears is currently the largest seller of fitness-related products. To leverage that leadership position, FitStudio was created to extend even greater value to the core customer. When shopping for fitness equipment, consumers generally have a strategy in mind related to what they hope to accomplish. By providing valuable information that addresses their questions and allows them to get more educated on the topic, Sears is able to build out the improved experience and generate more loyalty.

If you’re hoping to create success through a solid content marketing strategy, the first key is to understand what information your readers are searching for and how providing this information enriches the experience for them – so much so that they consider you the industry expert and want to buy your products. Susan J. Campbell Copywriting Solutions can help you answer some of those questions and build out a content marketing strategy that delivers the results you want.

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Content Marketing – Just Words on a Page?

Most companies would agree that building a better brand is something they aspire to do. If that’s true, then quality content marketing should be in the cards as an integral part of your brand management strategy. A recent survey showed that social networking, video ads, and content marketing were among the most effective ways for increasing awareness.

In an Outbrain survey of the brand managers that judged this year’s Effie Awards (given to companies with stellar marketing campaigns), it was discovered that 100 percent of executive-level marketers utilized content marketing in their mix at least in some capacity. Companies like AmEx, GE, Proctor & Gamble, and General Mills have all realized the importance of effective content marketing and the role it plays in customer engagement.

Content marketing is a different approach in that it’s not being used by companies to initially push sales or directly drive leads. Its immediate goal is to grab your customer’s attention, foster trust and loyalty, and promote brand awareness.

But what type of content marketing is most effective, and how do you get your customers to view it?  Outbrain found that marketers used three main types of content – videos (87%), blogs (67%), and articles (44%) respectively. And, social networks including Facebook, Twitter, and YouTube continue to play a huge role in how that content is disseminated. In just one year, use of the medium to share online content rose from 88 percent to 96 percent usage.

Social media also remains a key way that marketers measure the effectiveness of their content marketing strategies. Eighty-nine percent of the executives interviewed said that social media was the benchmark for content marketing success, up from 66 percent last year.

The use of content marketing only stands to grow in the future. In fact, 82 percent of industry leaders advised that they planned on putting even more resources into fueling their content marketing strategies in the upcoming year. What’s your plan?

Susan J. Campbell Copywriting Solutions wants to show you how effective content marketing can promote your brand and change your business for the better. Contact us to find out how to get started.

Posted in Content Marketing, Marketing Strategy, Social Media Marketing | Tagged , , , , , , , , , , , , , | 2 Comments